Privacy policy
1. Introduction
This is our privacy policy. It tells you how we collect and process data received from you on our site.
If you have any comments on this privacy policy, please email them to info@tothefairest.com
2. Who We Are
Here are the details that the Data Protection Act 1998 says we have to give you as a ‘data controller’:
- Our site address is www.tothefairest.com
- Our company name is TTF Fragrances
- Our registered address is The Vineyards, 36 Gloucester Avenue, London NW1 7BB
3.What we may collect
We may collect and process the following data about you:
- Information you put into forms or surveys on our site at any time
- A record of any correspondence between us
- Details of transactions you carry out through our site
- Details of your visits to our site and the resources you use
- Information about your computer (e.g. your IP address, browser, operating system, etc.) for system administration and to report aggregate information to our advertiser
4. Cookies
We use cookies to distinguish users and improve our site. Please look at our Cookie Policy for more cookie information.
5. How we use what we collect
We use information about you to:
- Present site content effectively to you
- Provide information, products and services that you request, or (with your consent) which we think may interest you
- Carry out our contracts with you
- Allow you to use our interactive services if you want to
- Tell you our charges
- Tell you about other goods and services that might interest you. We will also let other people do this, and we (or they) may contact you.
- If you are already our customer, we will only contact you electronically about things similar to what was previously sold to you.
- If you are a new customer, you will only be contacted if you agree to it.
Please note: We don’t identify individuals to our advertisers, but we do give them aggregate information to help them reach their target audience, and we may use information we have collected to display advertisements to that audience.
6. Where we store your data
We may transfer your collected data to storage outside the European Economic Area (EEA). It may be processed outside the EEA to fulfil your order and deal with payment. By giving us your personal data, you agree to this arrangement.
We will do what we reasonably can to keep your data secure.
Payment will be encrypted. If we give you a password, you must keep it confidential. Please don’t share it. Although we try to provide protection, we cannot guarantee complete security for your data, and you take the risk that any sending of that data turns out to be not secure despite our efforts.
7. Disclosing your information
We are allowed to disclose your information in the following cases:
If we want to sell our business, or our company, we can disclose it to the potential buyer
We can disclose it if we have a legal obligation to do so, or in order to protect other people’s property, safety or rights
We can exchange information with others to protect against fraud or credit risks.
8. Your rights
You can ask us not to use your data for marketing. You can do this by ticking the relevant boxes on our forms, or by contacting us at any time at info@tothefairest.com
9. Links to other sites
Please note that our terms and conditions and our policies will not apply to other websites that you get to via a link from our site.
10. Your personal data
So To The Fairest can deliver an effective service, at times we need to collect and use your personal data. This notice outlines the types of data we use, and how and why we will use it:
To deliver our services or products to you
What we need: Name, address, payment details
The legal basis for us processing this: Performance of a contract
Where this data will be stored: via a third party (our payment processing partner, Stripe) and our webservers based in the United Kingdom.
How long will we keep this data: Duration of the contract
Where the data is sourced: Directly from you
Purpose: To register you as a customer/user
What we need: Contact information such as name and address, business/school details
The legal basis for us processing this: Performance of a contract
Where this data will be stored: Our servers, based in the United Kingdom
How long will we keep this data: For as long as you remain a customer/user
Where the data is sourced: Directly from you
Purpose: To communicate details of products/services to you
What we need: Email address and your communication preferences
The legal basis for us processing this: Your consent to do so
Where this data will be stored: via a third party (Mailchimp)
How long will we keep this data: For as long as you consent to us processing
Where the data is sourced: Directly from you
11. Your rights
Whilst we are holding or processing your personal data, you have the following rights:
- Right of access – you have the right to request a copy of the information that we hold about you.
- Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
- Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be deleted.
- Right to restriction of processing – where certain conditions apply you have a right to restrict the processing of your personal data.
- Right of portability – you have the right to have the data we hold about you transferred to another organisation.
- Right to object – you have the right to object to certain types of processing such as direct marketing.
- Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
- Right to judicial review: in the event that To The Fairest refuses your request under rights of access, we will provide you with a reason as to why. If you are not satisfied with this you have the right to complain to the relevant supervisory authority (see detail below on Complaints)
- Where you have consented to processing of your personal data, you have the right to remove this consent at any time
You can exercise these rights at any time by contacting the appropriate individual under ‘Key Contacts’.
12. Disclosure
In most instances, we will not disclose your personal data to third parties without your consent. We have the following third party agreements in place:
Mailchimp – Digital marketing and newsletters
Point & Pixel Creative – Server hosting